Insurance Headache

[ndrosen]

A while back, I spent $100 to renew my renter’s insurance. My landlord requires documentation that I’m covered, which was a bit of a problem. Yesterday, I called and spoke with several people at State Farm, obtained another email with an attached document, finally managed to save the document somewhere on my iPadAir, and then upload it to the online form the leasing office wants me to use. All of this cost me some of my time, and required me to make phone calls and deal with customer service people. A good part of that hundred dollars probably went, not to paying claims, and not to profits for State Farm, but to paying customer service types to spend time with me and deal with all this up-to-date technology.

At least I did manage to get it done.